Information for your stay

Everything you need to know about your arrival, stay and check-out at Apartamentos Varadero.

📍 Apartment address

Calle San Juan 39
29720 Cala del Moral, Málaga

🔑 Arrival and key handover

Standard check-in: 14:00–21:00

You do not need to call us while travelling or tell us your exact arrival time in advance.

When you arrive:

1. Go to the stated address between 14:00 and 21:00.

2. Once you are standing outside the main entrance of the building, call:
   +34 677 729 955

3. Give us the name on the reservation.

4. Our colleague will normally arrive within 5 minutes, let you into the building and hand over the keys.

5. The keys are not collected from another location.

6. If we do not answer the phone, please send us a WhatsApp message to the same number.

Important

Please call us only when you are already standing outside the main entrance at the correct address.

🪪 Mandatory registration of all guests

Before arrival, every person staying in the apartment must complete the online Fast Check-in form.

Your personal link can be found in the email sent by AvaiBook.

Please have the identity documents of all guests available in case verification is required.

Arrivals outside standard hours

Arrival before 14:00 or after 21:00 is possible only with our prior written approval.

If you require an exception, please request it in the notes when making your reservation.

Please note that submitting a request does not mean that it has automatically been approved.

If you are unexpectedly delayed on the day of arrival, contact us before 21:00 and wait for our written confirmation.

Without prior approval, we cannot accommodate arrivals after 21:00.

In this case, you will need to arrange alternative accommodation nearby for that night. If you would like to check in from 10:00 the following day, this must also be requested and confirmed by us.

🔐 If your arrival after 21:00 has been approved

If we have confirmed your late arrival in advance, you will use a keybox for self-service access.

On the day of arrival:

• Registration must be completed for all guests.

• We will send you the keybox code and specific access instructions.

• We normally send these instructions at around 12:00.

• Registration for all guests must be completed no later than 20:00.

If registration is not completed by that time, you will not receive the code and check-in will not be possible.

Telephone assistance after 21:00 is not guaranteed.

💳 Payments and security deposit

Any remaining balance at an in-person check-in can be paid by card or in cash.

For an approved self-service arrival, any remaining balance will be paid the following day.

At check-in, we will place a €200 security deposit hold on the payment card of one of the registered guests.

Please have the card available when you arrive.

The security deposit hold is normally released 7–10 business days after departure.

The time it takes for the funds to become available again also depends on your bank.

🚗 Parking

The building does not have private parking.

Parking is available in the surrounding streets, but we cannot guarantee that a free space will be available.

You may stop briefly outside the entrance to unload your luggage.

✈️ Málaga Airport transfer

We can arrange a transfer from Málaga Airport through an external driver.

The transfer must be booked at least 48 hours before arrival.

🏠 During your stay

You will find a printed manual on the table inside the apartment containing:

• Wi-Fi details

• Basic information about the apartment

For routine requests, you can contact us every day between:

09:00 and 21:00

via WhatsApp:

+34 677 729 955

Basic apartment rules

Quiet hours are from 22:00 to 08:00.

The following are not permitted:

• Smoking inside the apartment

• Pets

• Parties

Visitors not included in the reservation

A person who is not named on the reservation may enter the apartment only if:

1. You inform us in advance.

2. We give you our approval.

A fee of €35 per approved visitor applies.

Unauthorised and unregistered persons may not enter the apartment.

🚨 Urgent problems outside normal hours

Outside normal hours, call:

+34 677 729 955

only in case of:

• Being unable to access the apartment

• A water leak

• A serious fault

• A power cut inside the apartment

Telephone availability after 21:00 is not guaranteed.

If there is a risk to life, health or safety, call:

112

🧳 Check-out

Check-out no later than 11:00

No in-person handover is required before departure.

Before leaving the apartment:

1. Switch off the air conditioning and all lights.

2. Close all windows.

3. Leave all keys on the table inside the apartment.

4. Do not return the keys to the keybox.

5. When leaving, simply close the door. Do not lock it with the key.

The apartment must be vacated by 11:00 at the latest.

⏰ Late check-out

If you would like to request a late check-out, please do so at least 24 hours before departure.

Late check-out is available only with our written confirmation and is charged according to the requested departure time.

🧳 Luggage after check-out

We do not provide luggage storage after check-out.

💳 Security deposit release

The €200 security deposit hold is normally released 7–10 business days after departure.

The time it takes for the funds to become available again may vary depending on your bank.

Do you need help during your stay?

Phone and WhatsApp:
+34 677 729 955

Routine requests:
09:00–21:00

Languages:
Czech, English and Spanish

Thank you for staying with us

We hope you enjoy your stay at Apartamentos Varadero and wish you a safe journey.

Apartamentos Varadero Team